RETURN POLICY

Personalised orders are NON-RETURNABLE and CANNOT BE CANCELLED once placed, due to the custom made processes involved.
OriginalPeople will make a fair attempt to offer alternatives that address your concern.

BUYERS RESPONSIBILITY

Check the confirmation email with the order details (design, colour, size and text) and your address. You can correct any errors within 12 hours using the link in the confirmation email. After this time, 12 hours, no changes are possible. You must contact us if you don’t receive an email confirmation, directly after completing your purchase.

We are not responsible for the following errors: spelling errors, errors in customer addresses, errors in the selection of the graphical elements and parameters (such as figures, colours, quantities and sizes). Nor are we responsible for any damages that occur after the product is shipped to the customer.
In case you choose the Revise option without any comment, we will make the design according to what we think is the best. If you have specific requests, you must write them in the comment box below the option. Remember: some things cannot be changed!

SHIPPING AND HANDLING

OriginalPeople offers Standard or Express shipping options. We will send the order when all products are produced, in one joint delivery. Delivery will be made within a maximum period of two weeks.Note that, once the product leaves our facilities, the delivery date can be affected by many factors we can’t control. In any case, if a significant delay occurs, please contact us.

PAYMENT OPTIONS

OriginalPeople offers the following payment methods: credit card and PayPal.If you pay by credit card, the amount will be charged directly. If we do not receive approval from the card issuer, we will inform you so you can use another payment method.If you pay by PayPal, you will receive an email confirmation with the status of your transaction.

MODIFICATIONS

Original People S.L. reserves the right, in its sole discretion, to change, modify, add or remove parts of the Terms and Conditions, at any time. Changes in the Terms and Conditions will be effective upon publication. Continued use of the website and/or services made available on or through the website after any changes have been posted, will be considered acceptance of those changes.

Original People S.L. (the “Company”) is committed to protecting the privacy of the users. This Privacy Policy is designed to help you understand what information we gather, how we use it, what we do to protect it and to assist you in making informed decisions when using our service. Unless otherwise indicated below, this policy applies to our website, as well as any data the Company may collect across partnered and unaffiliated sites.

For purposes of this Agreement, “Service” refers to the Company’s service which can be accessed via our website or through our mobile application. The terms “we,” “us,” and “our” refer to the Company. “You” refers to you, as a user of our Service.

I. CONSENT

By accessing our Service, you accept our Privacy Policy and Terms and Conditions, and you consent to our collection, storage, use and disclosure of your personal information as described in this Privacy Policy. In addition, by using our Service, or services across partnered and unaffiliated sites, you are accepting the policies and practices described in this Privacy Policy. Each time you visit our website, and any time you voluntarily provide us with information, you agree that you are consenting to our collection, use and disclosure of the information that you provide, and you are consenting to receive emails or otherwise be contacted, as described in this Privacy Policy.
Whether or not you register or create any kind of account with us, this Privacy Policy applies to all users of the website and the Service.

II. INFORMATION WE COLLECT

We collect both “Non-Personal Information” and “Personal Information” about you. “Non-Personal Information” includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information, referring/exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and number of clicks. “Personal Information” includes information that can be used to personally identify you, such as your name, address and email.

In addition, we may also track information provided to us by your browser or by the mobile application when you view or use the Service, such as the website you came from (known as the “referring URL”), the type of browser and device you use, the time and date of access, and other information that does not personally identify you. We use this information for, among other things, the operation of the Service, to maintain the quality of the Service, to provide general statistics regarding the use of the Service and for other business purposes. We track this information using cookies, small text files which include an anonymous unique identifier. Cookies are sent to a user’s browser from our servers and are stored on the user’s computer. Sending a cookie to a user’s browser enables us to collect Non-Personal Information about that user and keep a record of the user’s preferences when utilizing our Services, both on an individual and aggregate basis. The Company may use both persistent and session cookies; persistent cookies remain on your computer after you close your session and until you delete them, while session cookies expire when you close your browser. Persistent cookies can be removed by following your Internet browser help instructions. If you choose to disable cookies, some areas of the Service may not work properly.

III. HOW WE USE AND SHARE INFORMATION

Personal Information:

We do not sell, trade, rent or otherwise share your personal information with third parties without your consent. But we will share your personal information with vendors and other providers who are performing services for the Company. In general, vendors and providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide for the Company. For example, when you provide us with personal information to complete a transaction, verify your credit card, place an order or arrange for a delivery, you consent to our collecting and using such personal information for that specific purpose, including by transmitting such information to our vendors (and their service providers) performing these services for the Company.

However, our service providers have their own privacy policies in respect of the information that we are required to provide to them, in order to use their services. For these service providers, we recommend that you read their privacy policies to understand the manner in which your personal information will be handled by them.

In addition, we may disclose your personal information if required to do so by law, or if you violate our Terms of Use.

Non-Personal Information:

In general, we use non-personal Information to improve the Service and customise the user experience. We also aggregate non-personal information in order to track trends and analyse user patterns of the Service. This Privacy Policy does not limit in any way our use of non-personal information and we reserve the right to use and give such non-personal information to our partners, advertisers and other third parties at our sole discretion.

IV. HOW WE PROTECT INFORMATION

We implement reasonable precautions and follow industry best practices in order to protect your personal information and ensure that such information is not accessed, disclosed, altered or destroyed. However, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of such precautions. By using our Service, you acknowledge that you understand and agree to assume these risks.

V. YOUR RIGHTS REGARDING THE USE OF YOUR PERSONAL INFORMATION

You have the right at any time to prevent us from contacting you for marketing purposes. When we send a promotional email, the user can opt-out of further promotional communications by following the unsubscribe instructions provided in each email. Please note that notwithstanding the promotional unsubscribing, we will continue to send you administrative emails, for example confirmation emails.

VI. DIGITAL OCEAN

Our Service is hosted by DigitalOcean. DigitalOcean is a secure, high-performance cloud computing platform with data centres spread out across the world. OriginalPeople service the United States via a data centre located in NYC and the rest of the world from Frankfurt and Amsterdam. By using the Service, you consent to DigitalOcean’s collection, disclosure, storage, and use of your Personal Information in accordance with their privacy policy available at
https://www.digitalocean.com/legal/privacy

VII. LINKS TO OTHER WEBSITES

As part of the Service, we may provide links to other websites or applications. However, we are not responsible for the privacy practices employed by those websites or the information or content they contain. This Privacy Policy applies solely to information collected by us through the Service. Therefore, this Privacy Policy does not apply to your use of a third-party website accessed by selecting a link via our Service. To the extent that you access the Service through another website, then the Privacy Policy of that other website will apply to your access and use of that site. We encourage our users to read the privacy statements of other websites before proceeding to use them.

VIII. CHANGES TO OUR PRIVACY POLICY

The Company reserves the right to change this Privacy Policy at any time. If we decide to change this Privacy Policy, we will post these changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. Any such modifications become effective upon your continued access to and/or use of the Service after we post the changes on the website or otherwise provide you with notice of such modifications.
It is your sole responsibility to check this website from time to time to view any such changes to the terms of this Privacy Policy. If you do not agree to any changes, if and when such changes may be made to this Privacy Policy, you must cease access to this website. If you have provided your email address to us, you give us permission to email you for the purpose of notification as described in this Privacy Policy.

IX. MERGER OR ACQUISITION

In the event we undergo a business transaction such as a merger, acquisition by another company, or sale of all or a portion of our assets, your Personal Information may be among the assets transferred. You acknowledge and consent that such transfers may occur and are permitted by this Privacy Policy and that any acquirer of our assets may continue to process your Personal Information as set forth in this Privacy Policy. If our information practices change at any time in the future, we will post the policy changes here so that you may opt-out. We suggest that you check this Privacy Policy periodically, if you are concerned about how your information is used.

X. EMAIL COMMUNICATIONS AND OPTING OUT

We will send you Service related announcements on occasions when it is necessary to do so. For instance, if our Service is temporarily suspended for maintenance, or a new enhancement is released, which will affect the way you use our Service. Generally, you cannot opt-out of these communications, which are not of promotional nature. Based upon the Personal Information that you provide us, we will communicate with you by email or phone.
We may also use your Personal Information to send you news, updates and promotional information. If you no longer wish to receive those email updates, you may opt-out of receiving them, by clicking on the Unsubscribe link in the email.

XI. CONTACT US, WITHDRAWING CONSENT

If you have any questions regarding this Privacy Policy or the practices of this site, or wish to withdraw your consent for the continued collection, use or disclosure of your Personal Information, please contact us by sending an email to [email protected]

As is common practice with all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience.

WHAT ARE COOKIES

A cookie is a small text file stored by your browser and saved on your computer. The cookie consists of a small amount of data with information about what you do when you visit the site. The information about what you did on previous visits is sent by the webserver to your browser and can then be retrieved from there.
There are two types of cookies: first-party cookies and third-party cookies. A first-party cookie is set by the owner of the site, while third-party cookies are set by a different site.

HOW WE USE COOKIES

We use cookies for a variety of reasons detailed below. Unfortunately there are no industry standard options for disabling cookies without disabling the functionality and features they add to a website. It is recommended that you enable all cookies, in case they are used to provide services that you need.

THE COOKIES WE SET, FIRST-PARTY COOKIES

This website offers e-commerce and payment facilities, and some cookies are essential to ensure that your order information is stored between the different pages, so that we can process it properly.
In order to provide you with a good user experience, we also give you the option to set different preferences, for example language, to simplify for you. In order to store your preferences, we need to set cookies so that this information can be called whenever you interact with our site.

THIRD-PARTY COOKIES

In some special cases, we also use cookies provided by trusted third parties. The following section details which third-party cookies you might encounter on this site.

This site uses Google Analytics, Google Tag manager and Facebook Pixel which are some of the most widespread and trusted analytics solutions on the web, for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how much time you spend on the site, how you found the site and what pages you visit, so we can continue to produce engaging and relevant content.

DISABLING COOKIES

You can prevent the setting of cookies by adjusting the settings in your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will result in disabling certain functionality and features of the site.
Therefore it is recommended that you do not disable cookies.

MORE INFORMATION

OriginalPeople can modify at any time the conditions specified here, duly published herein. This policy was last updated in September 2020. We reserve the right to change this policy at any time, so we recommend that you check it frequently.

If you are still looking for more information please contact us via our contact form or send an email to [email protected]

Company Information
Owners: Fredrik Svensson, Mia Svensson
Company name: Original People S.L.

Address:
Carrer Drets Humans 13-15, Nave 6
088 70 Sitges, SPAIN

Email:[email protected]
Website: https://originalpeople.com
Identity Number: B66503590

Data Collection Information per the EU GDPR (eff. 25 May 2018)

A. Company Information On-line

1. Our domains

originalpeople.com
originalpeople.co.uk
originalpeople.es
originalpeople.se
originalpeople.it
originalpeople.fr
originalpeople.net

When you purchase a product from our webshop, we collect your contact information.
For information on what type of information, we refer to II. INFORMATION WE COLLECT in the Privacy Policy and B. Customer Data In-House below.

In case you contact us through our website contact form, we will collect your name, email and mobile number in order to reply to your question or request for information.

2. Our web host

Our website is hosted with DigitalOcean. Their contact and business information is listed as follows:
DigitalOcean, 101 6th Ave, New York
Headquarters phone no: +1 888 890 6714
Link to their Privacy Policy: https://www.digitalocean.com/legal/privacy/

3. Mailing list

We collect name and email addresses for sending out confirmation emails, information about our service, collect feedback around customer experience etc.

B. Customer Data In-House

1. At the time of order

When you purchase a product in one of our webshops, we collect the following information:
- First and last name
- Shipping address details
- Email address
- Phone number
- Payment details through PayPal or Braintree
- Email address related to PayPal or Braintree

All these details we store for handling your order, to prepare shipping, to collect payment and collect “after delivery feedback”. Also we use these data to inform about delivery, payment issues, refunds, confirmation of changes in your order etc.

The above information will be stored in our database for 6 years, as demanded by the Tax Department (Hacienda) in Spain. In case there has been any relevant communication by email about the order or payment/refunds, we will also save that information for the 6 years that we have to, for tax inspection reasons.

Information is collected via our website order form, contact form, PayPal and/or Braintree or via email. Some of these functions generate a confirmation email automatically, e.g. order confirmation emails.

Our business email addresses are:
[email protected]
[email protected]
[email protected]

2. Bank transfers and payment information

All our webshop payments are going through PayPal or Braintree, and sometimes through bank transfer, into our business account at Sabadell Bank.

Sabadell Bank
Link to their Privacy Policy:
https://www.bancsabadell.com/cs/Satellite/SabAtl/Politica-de-privacidad/GBS_Generico_FA/1183016790049/1191332198208/en

PAYPAL
Link to their Privacy Policy:
https://www.paypal.com/al/webapps/mpp/ua/legalhub-full?locale.x=en_ES

Braintree
Link to their Privacy Policy:
https://www.braintreepayments.com/en-es/legal/braintree-privacy-policy